Frequently Asked Questions
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How to reset my password?
You are not required to reset your password as now users are required to login via Email . As part of the steps which we take from time to time to ensure that our users’ accounts aren’t misused and that they remain secured all the time, we are now phasing out email/ Facebook logins and adding Phone number as a mandatory field required for authentication on every login. If you are unable to add the number at your end, please reach out to us via support options here
Issues with Live Streams on Silo TV ?
If you're having issues watching live streams or live events on Silo TV, please ensure that you are watching on a supported device, and have a sufficient download speed. Silo TV recommends a minimum download speed of 1MB/s for SD content and 5MB/s for HD content. Silo TV will serve the highest quality streaming experience possible based on the bandwidth speed available.
Which are the Supported Devices?
You can watch Silo TV through any internet-connected device that offers the Silo TV Live app, including smartphones, and tablets,laptop/desktop. You can also watch Silo TV on your computer using an internet browser. You can review the system requirements for web browser compatibility, and check our internet speed recommendations to achieve the best performance.
What is Silo TV ?
Silo TV is a streaming service that allows our members to watch TV shows and movies without commercials on an internet-connected device.
Troubleshoot Internet Connection Issues with Your Connected Device
You may encounter an error message while using the Silo TV app if you’re experiencing issues with your Internet connection. Try the following steps if you’re having problems: Check that your connected device (such as a smart TV, set top box) is connected to the Internet. You can usually check your connection in your device's Settings menu. For connections made via Wi-Fi, make sure you've entered the correct password for your Wi-Fi network. If your device is connected to your router, but still encounter error messages, restart your connected device and any home network devices like modems or routers. Check to make sure that your device's firmware or operating system is up to date.
Facing Buffering and stuttering while playing content ?
Buffering issues can be caused due to multiple reasons like inconsistent internet speed, latency, number of hops, routing, last-mile connectivity issues, etc. Clear your browser cache on a regular basis to help with stability and performance.
Do you provide LIVE TV?
Subscribers have access to Silo TV. In addition, they also get access to Unlimited LIVE sports (Cricket, Football, slams, Premier League, & more), latest movies ,digital premieres, Disney+ Originals, popular Disney movies & kids shows.
What are the Plans and their Pricing ?
Silo TV offers a variety of plans to meet your needs. Compare our plans and pricing to decide which one is right for you. You can easily change your plan or cancel online at any time.
What are the supported browsers for your Silo TV?
Silo TV is currently supported on the following laptop/desktop browsers: Google Chrome Mozilla Firefox Internet Explorer
How do I add content to my Wish list ?
You can only add content to your watch list if you sign in to our App. After you sign in you can follow the simple steps below to add content to your watch list: 1.Start playing your favorite content 2.You will see an option "Wish list". Click on the same and your video gets added to your wish list.
Are shows and movies free on Silo TV?
No. You have to subscribe to the Silo TV. Only subscribers have access to watch movies ,TV series & more.
